Privacy Policy

Last updated: 27 June 2026

This Privacy Policy explains how Zeta Digital (“we”, “us”, “our”) collects, uses, discloses and protects your personal data when you visit nothingimpossible.com.my or submit an enquiry to us. We handle personal data in accordance with Malaysia’s Personal Data Protection Act 2010 (PDPA).

1. Information we collect

When you submit our enquiry / audit form, we collect: your name, WhatsApp number, email address, business type, monthly advertising budget and the package you are interested in. We also collect the messages you type into our website chat assistant, so our AI assistant can respond to you and so our team can follow up on your enquiry. When you browse the site, we automatically collect standard analytics data such as IP address, device and browser type, pages viewed and referring source, via cookies and similar technologies.

2. How we use your data

• To respond to your enquiry and contact you on WhatsApp or email.
• To provide, scope and deliver our digital marketing services.
• To send you relevant follow-up and marketing communications (you may opt out at any time).
• To measure and improve our website, content and campaigns.

3. Consent

By submitting our form or contacting us, you consent to us collecting and processing your personal data for the purposes above. You may withdraw your consent at any time by contacting us (see Section 9).

4. Disclosure to third parties

We do not sell your personal data. We share it only with trusted service providers who help us operate, such as our email delivery provider (Resend), website hosting (Vercel), content management (Sanity), analytics (Google Analytics), lead-record storage (Google Sheets), WhatsApp messaging providers, our AI assistant provider (Anthropic PBC, United States — chat messages you type to our website assistant are processed by their API and may involve cross-border transfer), and short-term chat transcript storage (Upstash, Inc., hosted in the Singapore (ap-southeast-1) region — this may involve a cross-border transfer of your data out of Malaysia) used to help us follow up on your enquiry. These providers process data on our behalf under appropriate safeguards.

5. Cookies & analytics

We use Google Analytics 4 and Google Tag Manager to understand how visitors use our site. These set cookies that collect anonymised usage data. You can control cookies through your browser settings.

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by law, after which it is securely deleted. Conversations with our AI pre-qualifier chat (the “Find my plan” widget) are retained for up to 30 days after your last message, to help us follow up on your enquiry, then automatically deleted.

7. Your rights under the PDPA

You have the right to request access to and correction of your personal data, to limit its processing, and to withdraw consent to receiving marketing. To exercise these rights, contact us using the details below.

8. Singapore users

If you access our website or services from Singapore, we are committed to meeting our obligations under Singapore's Personal Data Protection Act 2012 (PDPA 2012) in addition to Malaysia's PDPA 2010, where applicable. This includes obtaining appropriate consent for the collection, use and disclosure of your personal data, maintaining reasonable security arrangements to protect it, and honouring your rights to access, correct and withdraw consent to the processing of your personal data. To exercise these rights or raise a concern, contact us using the details in Section 9.

9. Contact us

For any privacy questions or requests, contact us at zyric@agoh.my or via WhatsApp at +60 17-792 2510.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date.